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Shipping Policy

Orders will be processed and shipped Monday-Saturday. Orders placed after 12pm central time on Saturdays may not process and will not ship until Monday the following week with the exception of holidays.

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For our customers located in the 48 contiguous states, we offer first-class package, priority, and priority express shipping via USPS only. Actual delivery time and cost will depend on the selected shipping option and location of delivery; typically not to exceed 7 business days.

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For our customers located in Alaska, Hawaii, US Territories, APO/FPO/DPO and international countries priority shipping via USPS will be available. Actual delivery time and cost will depend on the location of delivery. All customers are responsible for taxes and duties incurred on international shipments.

**Note that all US territory, Military, and international destinations will require customs clearance, which may delay delivery.

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All orders, excluding international orders, that exceed a total of $150 after discounts and prior to taxes will be eligible for free first-class package shipping.

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Tracking information will be provided for all orders. A Lifestyle Experiment will not be held liable for lost or missing orders if the tracking number shows the order was delivered to its destination.

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If your order is returned to the sender for any reason, you will be refunded for the order minus the initial shipping charge and any additional return shipping fees incurred by A Lifestyle Experiment. A Lifestyle Experiment will not be held responsible for any delays that occur in transit. A Lifestyle Experiment will also not be held liable for any damages that occur during transit.

**Note that priority is the only level of shipping that includes up to $100 of insurance, via USPS insurance policy, against potential damages.

Returns & Exchange Policy

If you are unhappy or unsatisfied with your purchase, you can send an email to orders@alefl.com or visit the contact/order page on alefl.com and we will gladly assist you with your return and/or exchange; please include the order number.

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Returns and/or exchanges will ONLY be accepted for unwashed and unworn merchandise with original tags AND packaging. All returns or exchanges will be at the discretion of A Lifestyle Experiment. Returned items that do not meet the above-mentioned criteria will not be eligible for return and/or exchange (i.e., item appears dirty, smelly, washed, visibly worn, covered in animal dander or deodorant marks, broken threads, etc.).

 

Buyer pays return shipping costs as well as shipping costs associated with exchange orders. We highly recommend return shipping with insurance coverage and transit tracking as A Lifestyle Experiment is not responsible for missing, damaged, or packages lost in return transit.

**Note we will only proceed with returns and/or exchanges once we have received the returned order and it has been inspected to ensure that the returned merchandise meets the criterion. We will notify you of the approval or denial of your refund or exchange. Denied merchandise will not be sent back to the buyer nor refunded or exchanged.

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For approved purchases returned within 30 days of receipt we can offer a full refund, minus shipping, back to the original form of payment or refunded in the form of an a.l.e. digital gift card. For purchases returned after 30 days of receipt we can offer a refund in the form of an a.l.e. digital gift card only. Returns and refunds will be processed within 14 days upon receipt of returned merchandise, we will then notify you when the refund has been initiated.

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A LIFESTYLE EXPERIMENT | FLORIDA, USA

A Lifestyle Experiment LLC

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